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Shipping Policy

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Important shipping information below. 

Shipping Policy 

  • Shipping Orders

If you placed your order online (info@healingflowersc.com), please inspect your order upon reception and contact us within 30 

  • days if the item is defective, damaged or if you receive the wrong item. We will do our best to assist in a resolution to your issue!

    • Photos of the package and damaged product are required - Please be sure to include those when contacting our team for a faster resolution.

    • If the package has been delivered to the correct address, but the package is stolen from the delivery location, Buff City Soap is not responsible for replacing or refunding this package.

    • If you paid a shipping charge on your original order, shipping charges are not refundable. 

Once your Order is Recieved

All orders are typically processed within 72 hours and shipped to the customer via USPO unless otherwise notified by seller of a different delivery method. 

 

Please be sure to read the above information about the shipping process. 

 

THANK YOU FOR YOUR ORDER!!! 

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